Handbagsfromitaly.co.uk is the exclusive website of Leapfrog Leisure & Promotions Limited (the Company). This and all other websites and services owned by the Company, are made available to you pursuant to the Terms and Conditions of use, given below. By using this site, completing the registration with us and/or placing an order, you are accepting and consenting to be bound by the Terms and Conditions.

We may change and republish the Terms and Conditions from time to time. It is up to the user to regularly review these and note any changes. Continued use of the site(s) after a change has been made, indicates the users acceptance of those changes.

For those persons wishing to use our services, they agree to be bound by our policies relating to our services. Please read all information relating to terms of purchase and privacy policy.

(Please note that persons under the age of 18 must let a parent/guardian know of the privacy policy prior to registration).

Our Liability

We do not accept liability for any consequential or incidental damages or for any other indirect, special or punitive damages whatsoever that arise out of, or are related to, the purchase or use of any products or services from the site through us.

In addition, we accept no liability for any inaccuracies or omissions on our website to the extent permitted by law. We reserve the right to make changes and corrections at any time, without notice. The access or use by you of the website is entirely at your own risk. We do not make any representation or warranty and expressly disclaim any and all such warranties and terms in respect of any products, services, information or materials.

Information/Description of products

The information published on our website is provided as a service to users, to be used for informational purposes only.

We will endeavour to ensure that the content of this site is as accurate and current as possible. Although all reasonable care is taken, we can not guarantee that it will be free from error. There may be technical or factual inaccuracies and typographical errors, for which we apologise.

We have taken great care to present the products on our website as accurately as possible. However, the images you see will of course depend on the display and colour capabilities of your viewing equipment. Consequently we cannot guarantee that the product images you see are a totally accurate representation of the actual merchandise.

Intellectual Property

All material found on our website, but not limited to text, graphics, images, designs, trademarks and all other intellectual property and material rights relating to the content, including software and all HTML and other code contained within the site, remain the property of Leapfrog Leisure & Promotions Limited.

Use of the Site

This site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, reproduce, publish, licence, commercially exploit, create derivative works from, transfer, or sell any content, software, products or services contained within this site. You may not use this site or any of its content to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.

The use of this site is at your sole risk. You are personally responsible for your use of this site and for all your communication and activity on it.

Leapfrog Leisure & Promotions Limited reserve the right to deny you access to any or all of the site, at any time without notice, if we determine that you are engaged in prohibited activities which are disrespectful to other users or violate our terms and conditions of use.

In no event will Leapfrog Leisure & Promotions Limited be liable for any damages including, without limitation, indirect or consequential damages or any damages whatsoever arising from use or loss of use, data or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the site. We do not warrant that the functions or the material contained in this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available, are free of viruses or bugs, or represents the full functionality, accuracy and reliability of the materials.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through this site.

Links to other Sites

We may publish links to external independent websites. However, we cannot be held responsible for the content or accuracy of these websites. By linking to other websites it does not indicate that we agree with or endorse any claims, statements or opinions published by those sites. Nor are we responsible for the availability of such external websites or resources and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation), any advertising products or other materials or services on or available from such websites, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on such content, goods or services available on such external websites or resources.

We shall not be responsible for an external site loading within the frameset of our website. If users encounter this they should contact our webmaster immediately with as much information as possible, including the pages they were viewing immediately prior to the event.

Registration and Use the of website

To be eligible to purchase goods on this website and to lawfully enter into and form contracts on this website under English law, you must:

• register to use the website
• be the holder of a valid debit/credit card

We reserve the right to change the registration requirements.

You warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. If your personal information changes then please notify us immediately by email at: enquiries@handbagsfromitaly.co.uk or by updating your details through the my account page.

You agree not to impersonate any other person or entity, or to use a false name or a name that you are not authorised to use.

Purchases made on this site are for the personal or gift use of the user only and are not to be used for resale, commercial purposes or any other commercial benefit.

Personal Information

We take all reasonable steps to create an accurate record of any personal information you have submitted through our website. We do not assume responsibility for confirming the continued accuracy of your personal information. If you advise us that your personal information is no longer accurate, we will so far as is practicable, make corrections. If any of the information that you provided on registration changes, you can amend your record immediately by visiting the my account page.

Public V Private Information

By posting communications on or through the website, you automatically grant Leapfrog Leisure & Promotions Limited, a royalty-free, perpetual, irrevocable, non exclusive licence to use, reproduce, modify, publish, edit, translate, distribute, perform and display the information alone or as part of other works in any form, media, technology, whether now known or hereafter developed. The foregoing grants shall include the right to exploit any proprietary rights in such communication, including but not limited to rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. You agree to waive any moral rights, which you may have in such material.

Security

All online purchases take place in a safe, secure environment using the latest security technology.

We encrypt your credit card information to ensure that your transactions are private and protected as they travel across the internet. We only accept orders from web browsers that support SSL technology.

Your payment details are held in an encrypted format. We link directly with Barclaycard Merchant Services, where your details are then authorised and processed. This encryption makes it virtually impossible for unauthorised parties to read information you send to us.

Furthermore, we will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from this site.

Email Security

By contacting Leapfrog Leisure & Promotions Limited by email, you accept the risk of interception by unauthorised third parties. We shall not be liable to you for any loss, expense or damage incurred or suffered by you in connection with such interception.

Passing of Property

We retain the legal ownership of the goods until full payment has been made by you and such payment has been received.

Ownership of the goods will immediately revert to us in the event of a refund to you.

Product Guarantee

All products supplied via our website have a 6 month manufacturer’s guarantee against faults.

All our bags are truly original and display an authenticity label indicating this. Our Aprile range has an authenticity tag and care instructions. Our Carbotti range bears the “True Italy” tag which displays a unique code and serial number for the bag. This indicates that the bag is genuine in its origin and allows you to check out its authenticity on the True Italy website (www.trueitaly.com).

Pricing Policy

All prices shown on the website are in GBP and are inclusive of VAT at 17.5%, where applicable. Delivery costs are extra and are indicated on your order quotation. Product prices may change from time to time and we reserve the right to adjust our prices if for example there is a change to the rate of VAT, material costs or other such additional costs.

In all cases, we will do our best to ensure that prices are correctly shown. However, very occasionally, an error may occur. In this unlikely eventuality, we will attempt to contact you at the email address you gave us when you placed your order. If we can not contact you, or if we do not receive a response, we will continue to process your order, at the correct price.

If you are buying from outside the UK, you will incur carriage cost and any duties levied by the jurisdiction to which you have specified delivery. The final price for overseas customers will be calculated in accordance with the applicable exchange rate on the day your credit card processes the transaction.

Product Availability

All of the products featured on our website have been carefully selected. If an item that you order is sold prior to completion of your transaction, we will try to contact you at the email address provided by you when placing your order. Wherever possible we will offer you a similar alternative product.

If we can not contact you or do not receive a response to our email, we will only process those items that are available.

Payment

Payment can be made by credit or debit card such as Visa Credit; MasterCard; Visa Debit; Visa Electron; Switch; Solo, American Express and JCB.

You confirm that the card being used is yours. All card holders are subject to validation checks and authorisation by the card issuer. If the issuer of the payment card refuses to authorise payment to us, we will not liable for any delay or non-delivery of goods.

Accepting your order

Once you have made your selection of product and your order has been placed, it then passes through our stringent security checks.

You will then receive an email acknowledging the details of your order.

We may not accept your order for one of the following reasons:

• We may have been unable to obtain authorisation for your payment
• The product you ordered may be out of stock
• We have identified a pricing or product description error
• There may have been a failure to meet the eligibility to order criteria as set out in our Terms and Conditions

The acceptance of your order will be deemed to occur on allocation of the goods to your order. The completion of the contract between you and Leapfrog Leisure & Promotions Limited will occur when the order is despatched, unless you have cancelled the order, in accordance with our instructions.

Statutory Rights

The Terms and Conditions of Leapfrog Leisure & Promotions Limited do not affect your statutory rights. In addition, we conform to the Consumer Protection (Distance Selling) Regulations 2000 and the Electronic Commerce (EC Directive) Regulations 2002.

Contact us

If you need to contact us, please email as follows:

For order enquiries: sales@handbagsfromitaly.co.uk
For all other enquiries: enquiries@handbagsfromitaly.co.uk
For returns: returns@handbagsfromitaly.co.uk

Telephone Number: 01943 862885

Fax Number: 01943 605904

All returned goods and correspondence should be sent to:

Leapfrog Leisure & Promotions Limited
Unit 6, 54 East Parade
Ilkley
West Yorkshire
LS29 8JP
England

Company Registration number: 535 6681
VAT Registration Number: 856 4277 93

Leapfrog Leisure & Promotions Limited reserves the right to make changes to its Policies notably in line with any revised legislation. You are advised to check these from time to time to ensure that you are aware of any changes made. Your continued use of our site will signify your acceptance of these changes.